Return and Refund Policy

Last updated: October 17, 2024

Thank you for shopping at Soni Tyre House.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Soni Tyre House, Opposite Shiv Mandir, Chandpur Ki Dhani, Bawal Road, Rewari, Haryana.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Soni Tyre House, accessible from sonityrehouse.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: [email protected]
• By phone number: +91-8396999966

We will reimburse you no later than 3 days from the day on which We receive the returned Goods. We will use the same means of payment as you used for the order, and You will not incur any fees for such reimbursement.

Conditions for Returns

You can return the goods within 15 days.

In order for the Goods to be eligible for a return, please make sure that:

• The Goods are in the original packaging
• Only un-mounted, unused items can be returned. Acceptance of refund will be contingent on a physical check of the item or items by us.

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
• Item was fitted on a wheel (In case of Tyres)
• Item was used on or off road
• Items were altered in any way
• Misuse of any kind

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Soni Tyre House,
Opposite Shiv Mandir, Near New Sabzi Mandi,
Chandpur Ki Dhani,
Bawal Road, Rewari 123401
Haryana
India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: [email protected]
• By phone number: +91-8395999966